March132012
Can’t wait for a short trip up to the Porcupine Mountains.

Can’t wait for a short trip up to the Porcupine Mountains.

February112012
New solo tent?  I think so!

New solo tent?  I think so!

11PM

Let’s Dance

Who cant wait until the next big trip!? I know I cant.  In the mean time, I’m always ready for a little adventure, anywhere, with anyone! So let’s get together soon and dance!

-Grant

February92012

Big Agnes - Customer Service

During our trip to Echo Lake, the Big Agnes Lynx Pass 2 tent, passed the test.  However, the same could not be said for the tent stakes.  Some of the stakes became bent while trying to put them into somewhat soft ground. 

So, I called Big Agnes to see if they would do anything about this issue.  The woman who answered the phone was very nice.  Instead of telling me what they would do, she asked me what I would like them to do.  After hearing my issue, I was allowed to choose from any style stake I would like.  I chose the J-Stake (a light, yet heavier duty stake).

I was surprised to encounter such great customer service.  Most companies have poor customer service, and are only worried solely on how much money they can save when dealing with warranty issues.  Any other company wouldn’t think twice about what the customer actually wanted or needed.  Thankfully, Big Agnes is not like every other company.  I can’t wait to get the new stakes and get back out on the trail.

Thanks Big Agnes.

- Mike

February72012
Beautiful morning after a day full of storms.

Beautiful morning after a day full of storms.

February62012
Dual Survival?  Even better, Lee and Mike.

Dual Survival?  Even better, Lee and Mike.

2PM
This is it? 

This is it? 

February52012
“We can never obtain peace in the outer world until we make peace with ourselves.” Dalai Lama

Peace 

11PM
Beautiful scene as the first day of our trip to Echo Lake in Northern Wisconsin came to a close. 

Beautiful scene as the first day of our trip to Echo Lake in Northern Wisconsin came to a close. 

Page 2 of 2 Newer entries →